Privacy Policy (Personal Data Processing Information)

Pursuant to Art. 13 of Regulation (EU) 2016/679 (GDPR)

1. Data Controller

The Data Controller is Christian Carlot.
Address: Pantani da Basso 166, 04019 Terracina (LT), Italy
CIN: IT059032C28V3WCY32
Email: carlotchristianterracina@gmail.com
Phone: +393473442296

2. Data Collected

We only collect the data strictly necessary to manage your booking and for communications related to your stay:

Personal data (Name, Surname, address).
Contact data (Email, Phone number).
Payment data (securely processed via our payment service provider and the Lodgify platform).
Navigation data (IP addresses, system logs automatically collected by the web platform).

3. Purpose of Processing

The provided data will be used to:

Manage and process bookings for the "Pool House Terracina" property.
Comply with legal obligations (e.g., guest registration with local authorities, billing).
Respond to information requests sent via contact forms.

4. Data Sharing

Your data will never be sold to third parties. They will only be shared with:

Lodgify: The technology platform managing our website and booking engine (acting as Data Processor).
Payment Providers: For the secure processing of transactions.
Competent Authorities: When required by law (e.g., local police for guest registration).

5. Data Retention

Booking and billing data will be kept for the time strictly necessary to complete the requested services and fulfill tax and legal obligations (usually 10 years for invoices).

6. User Rights

At any time, pursuant to Articles 15-22 of the GDPR, you have the right to: request access to your data, rectification, erasure (right to be forgotten), restriction of processing, or data portability. To exercise your rights, write to: carlotchristianterracina@gmail.com.

Cookie Policy

This website (https://poolhouseterracina.lodgify.com/) uses cookies to ensure the proper functioning of the platform and improve the browsing experience.

1. What are Cookies?

Cookies are small text files that visited sites send to the user's terminal, where they are stored to be retransmitted to the same sites on the next visit.

2. Types of Cookies Used

Our site, based on the Lodgify platform, uses the following categories of cookies:

Technical and Strictly Necessary Cookies: Essential for the proper functioning of the site. They allow maintaining the active session during the booking process and managing the cart.
Analytical Cookies: Help us understand how visitors interact with the site by collecting information anonymously.
Third-Party Cookies: Features such as payment widgets or maps may set cookies managed by external services.

3. Cookie Management

You can decide whether or not to accept cookies using your browser settings. Total or partial disabling of technical cookies may compromise the booking process.

Below are the links to instructions for disabling cookies on major browsers:

4. Updates

This Cookie Policy may be subject to changes over time based on industry regulations. We invite you to periodically consult this page.